Introduction

Ficas.com is fully owned and operated by Ficas AG, with headquarters in Switzerland. Any mention in this document to www.ficas.com and Ficas is a direct reference to Ficas AG.

This Privacy Policy applies to your use of Ficas (the “Site”). Ficas values you as our customer and respects your privacy. This Privacy Policy describes the type of information we may collect from you or that you may provide to us when you visit the Site, how that information is used and how you can “opt out.” This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. Your use of the Site indicates your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site. We invite you to contact us if you have questions about this Privacy Policy. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by sending us an email or submitting a request through the “Contact Us” form on our websites. Ficas is committed to respect your privacy and to comply with applicable data protection and privacy laws. We know that you care about your personal data and how it is used, and we want you to trust that Ficas uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it. This privacy policy (“Policy”) describes how we collect and use personal data where HERE is the data controller or where we refer to the applicability of this Policy. “Personal data” means information relating to you or another identifiable individual.

Use of Personal Information Collected

Ficas may collect personally identifiable information from you, meaning information about you that can be used to contact or uniquely identify you (“Personal Information”), only on a voluntary basis. Such Personal Information may include information such as your name, postal address, email address, and telephone number. Personal data means any information that can be used to identify directly or indirectly a specific individual.

You are not required to provide Ficas the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.

We may collect personal data from a variety of sources. This includes:

Personal data you give us directly,

Personal data we collect automatically,

And Personal data we collect from other sources.

We collect Personal Information from you if you request information from us or sign up to join our email lists. Personal Information we collect is internally reviewed and used to improve our Sites, to notify you of updates to our Sites or any products or services we offer, to respond to visitor inquiries, to carry out our obligations and enforce our rights, and to fulfill any other purpose for which you provide your Personal Information to us, such as newsletters. Once your Personal Information is reviewed, it is either discarded or stored on a secure dedicated server. For your safety and protection, your credit card information is not stored on Ficas servers.

Your Personal Information, including without limitation your email address, will not be sold or provided to third parties except as set forth in this Privacy Policy. We will seek to obtain written or active email consent from you if we intend to use information collected from you in a manner different from that stated at the time of collection.

Ways in which we collect your personal data

As mentioned before,We may collect personal data from a variety of sources. This includes:

Personal data you give us directly. We collect data about how you use our services, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data you provide us when you sign up for a marketing newsletter, complete a survey or register for an account to buy our services. In so doing, we may ask for personal data, such as your name, gender, date of birth, address, email address, telephone number or credit card details. we may collect “special categories of personal data” about you with your explicit consent. For more information on the special categories of data we collect and how we use it, please refer to the relevant section in our site.

Personal data we collect automatically. We also receive and store certain types of personal data whenever you interact with us online. For example, we use cookies and tracking technologies (to find out more, see our privacy key terms ) to obtain personal data when your web browser accesses our websites or advertisements and other content served by or on behalf of Ficas on other websites. Your personal data is also collected when you search, buy, post, participate in a contest or questionnaire or communicate with our client service teams. Examples of the types of personal data we collect include; IP address (to find out more see our privacy key terms ), device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system, etc. During some of your internet browsing on ficas’s websites we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Personal data we collect from other sources. We collect personal data from other sources including our trusted partnerships with third-parties and where we operate ficas accounts on third-party platforms: For example, when you use the “like” functionality on Facebook or the +1 functionality on Google+. Additionally, we receive information about you and other visitors’ interactions with our advertising to measure whether our advertising is relevant and successful. We also collect information about you and your activities from a third-party when we jointly offer services or products, or from third-party data enrichment providers (to find out more see our privacy key terms) who may deliver insights to ficas about the personal data we hold.

Other Information Collected Online

In some cases, Ficas may collect information about you that is not personally identifiable, including through automated means such as cookies. For example, Ficas may collect information such as domain type, browser version, service provider and IP address. Cookies enable us to track things in aggregate forms such as the total number of visitors to the Site, and the length of the visits to the Site. Such information is stored in ficas database. No Personal Information is extracted in this process. The information we collect using automated means is used for internal review to improve the Site and is not shared with other organizations for commercial purposes.

Certain categories of personal data, such as race, ethnicity, religion, health, sexuality or biometric data are classified as “special categories of data” and benefit from additional protection under the European data protection legislation.

We limit the circumstances where we collect and process these special categories of data.

We understand the importance of taking extra precautions to protect the privacy and safety of children using Unilever products and services. Ficas website is designed and intended for use by adults. Where one of our services is intended for use by a younger audience, we will obtain consent from the person with parental responsibility before we collect personal data where it is required by applicable laws and regulations (the age at which consent is necessary varies from Country to Country).

Information We Share

We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering drawings or contests. Third parties also provide aggregate, comparative information on the performance of our Site to us.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to enforce or apply our Terms of Use, conform or comply with the law or is necessary to protect us, the users of our Site or others.

If we ever merge with, are acquired by or acquire another business entity, some or all of the personal information collected about you may be shared with this entity, as well as retained by us. In the event we transfer any of your information in connection with such a sale, we will post a notice on our website and we will make reasonable efforts to ensure that the purchaser of your information honors your opt-out requests, if any.

Other than as set forth above, we will not share or sell your information to any outside organization without your written or electronically-indicated consent.

Additionally, Ficas processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data.

As a global business, Ficas shares your personal data internally and with selected third-parties in the following circumstances:

Third-party service providers. In order to carry out your requests, respond to your inquiries, fulfil your orders, honor coupons, provide you with samples, enable you to participate in sweepstakes or make various other features, services and materials available to you through our websites we share your personal data with third-party service providers that perform functions on our behalf, such as companies that: host or operate ficas’s websites, process payments, analyze data, provide customer service, postal or delivery services, and sponsors or other third-parties that participate in or administer our promotions. They have access to personal data needed to perform their functions but may not use it for other purposes. Further, they must process this personal data in accordance with this Privacy Notice and as permitted by applicable data protection laws and regulations.

Other third-parties. Your personal data will also be used by us or shared with our sponsors, advertisers, advertising networks, advertising servers, social media networks, and analytics companies or other third-parties in connection with marketing, promotional, data enrichment (to find out more about our privacy key terms follow the link ) and other offers, as well as product information.

Business transfers. Your personal data will be used by us or shared with Ficas Group for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets, subsidiaries or business units. In such transactions, your personal data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, you consent otherwise). If another entity acquires us, our businesses or substantially all or part of our assets, or assets related to ficas websites, your personal data will be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets.

Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such personal data will be considered an asset of ours and as such it is possible they will be sold or transferred to third-parties.

Legal disclosure. We may transfer and disclose your personal data to third-parties: To comply with a legal obligation;

When we believe in good faith that an applicable law requires it;
At the request of governmental authorities conducting an investigation;

To verify or enforce our “Terms of Use” or other applicable policies;

To detect and protect against fraud, or any technical or security vulnerabilities;

To respond to an emergency; or otherwise

To protect the rights, property, safety, or security of third-parties, visitors to ficas websites, ficas or the public.

Your Choices

If you do not wish for us to use your Personal Information to send you promotions regarding our services, you can opt out of such use by checking the relevant box located on the form on which we collect your Personal Information or at any other time by sending an email to infot@ficas.com.com stating your request. If we have sent you a promotional email, you may choose not to receive further promotional emails from us by clicking on the unsubscribe link at the bottom of such email.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our Sites’ features.

Ficas takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure.

Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise and anonymize personal data wherever possible.

Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality.

Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. Therefore, we’re providing you with the information in this Notice.

The right to access and rectification. You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us.

The right to data portability. The personal data you have provided us with is portable. This means it can be moved, copied or transmitted electronically under certain circumstances.

The right to be forgotten. Under certain circumstances, you have right to request that we delete your data. If you wish to delete the personal data we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.

The right to restrict processing. Under certain circumstances, you have the right to restrict the processing of your personal data.

The right to object. Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).

The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e., we rely on consent as a legal basis for processing your personal data), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal data at any time by contacting us with the details provided below.

Rights related to automated decision-making. You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you.

Further information and advice about your rights can be obtained from the data protection Regulator in your Country.

How You Can Correct or Remove Information

If you have submitted Personal Information to us and would like that information deleted from our records or would like to update or correct that information, please email us at info@FICAS.com. Ficas will use commercially reasonable efforts to make corrections or remove your Personal Information from our records

Non-Ficas Sponsors Promotions

When a contest/sweepstakes/survey/promotion that is not sponsored by Ficas is posted on the Site, you may be asked to supply some personally identifying information such as your name, email address and/or phone number by the third-party company offering the promotion. Ficas is not affiliated with such third parties and cannot extend our Privacy Policy to prevent these third parties from using your information in the manner they deem suitable. Please review the terms and conditions of any offers presented before you complete any of the offers.

Children under the Age of 13

The Site is not intended for children under 13 years of age. We do not knowingly collect Personal Information or other information from children under age 13. If you are under 13 years old, do not use or provide any information on or through the Site. If we learn we have collected or received Personal Information from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any Personal Information from or about a child under the age of 13, please contact Ficas using the contact information provided above.

 If you are a child under the age where parental consent is required in your Country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them. If we discover that we have collected personal data from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that personal data as soon as practical.

We sometimes use your personal data to carry out age verification checks and enforce any such age restrictions.

Updates and Effective Date

Ficas reserves the right to make changes to this Privacy Policy at any time. If there is a material change in our privacy practices, we will indicate on the Site that our privacy practices have changed and provide a link to the new policy. In the event we make a material change to how we use your Personal Information, we will provide you with an opportunity to opt out of such new or different use. You are responsible for periodically reviewing our Sites and this Privacy Policy to check for any updates or changes.

We will update this Privacy Notice when necessary to reflect customer feedback and changes in our services

When we post changes to this statement, we will revise the “last updated” date at the top of this Notice. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.

We will not reduce your rights under this Privacy Notice without your consent.

In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or notices will be made prominently available to you.

Contact

If you have questions, concerns or feedback about this privacy policy, just ask. Send an email to info@FICAS.com and let us know what’s on your mind.